Manage driver time off
Follow a driver’s own leave request through a recorded office decision, then check the planner for affected work.
Follow a driver’s own leave request through a recorded office decision, then check the planner for affected work.
Before you start
Driver app Manage to submit your own request; Dispatch View to see office requests and Manage to approve/decline. Existing allocation changes need their usual Dispatch permissions.
- Driver and office use separate fictional accounts, with a request spanning two known demo dates.
- Seed a booking on one requested day to demonstrate that approval does not rearrange it.
Driver: enter the request
In the driver app, open More, then Time off. Enter First day off and Last day off, and add a reason if helpful. Check the dates, then select Send request.
Check the screen for: First day off, Last day off, Reason (optional), Send request.
Driver: check the pending request
Look for the request under Your requests and check the dates. Awaiting approval means no decision has been recorded yet. Do not treat the request itself as approved leave.
Check the screen for: Your requests and Awaiting approval.
Office: review dates and existing work
In Staff time off, find the driver’s request and read the dates and reason. Review those days in the planner before deciding, including existing work and who can cover it.
Check the screen for: Driver, From, To, Reason and Status.
Office: record the decision
Use Approve or Decline and add an optional note explaining the decision. Wait for the saved status and decision details. If you only need to correct a note later, use Save note rather than re-deciding the request.
Check the screen for: Approve / Decline, Note (optional), saved decision, Save note.
Driver: check the result in the app
The driver can reopen Time off to see Approved or Declined and the office note. Email notification is not proof of delivery, so check the app if you have not received a message.
Check the screen for: Approved / Declined and decision note.
Office: resolve any remaining allocations
Approved time off appears in the planner, but existing allocations are not removed automatically. Check for work booked on those days and arrange any changes with dispatch before assuming the leave is covered.
Check the screen for: Approved leave and Error — work booked on a day off.
Check it worked
- Both sides should see the same dates and decision. The office has also checked any affected work, rather than assuming the request approval changed the allocations.
Something not quite right?
Why can’t I see this option?
Driver app Manage to submit your own request; Dispatch View to see office requests and Manage to approve/decline. Existing allocation changes need their usual Dispatch permissions.