DTE One Help Centre

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Search our guides, videos, FAQs and step-by-step instructions.

Try “add a driver”, “cancel a booking” or “overdue balances”.

STEP-BY-STEP HELP

Customers & bookings

6 guides

Create a customer record so it can be selected for quotes, bookings and contracts.

Save a priced journey as a quote without confirming the work.

Turn an accepted quote into confirmed work, once the journey and price are ready.

Edit the saved journey, price or booking details while preserving the current record.

Create a contract template and generate the confirmed bookings for recurring work.

Use Abandon for a real cancellation, distinguish Delete, and check booking, work-ticket and financial follow-up.