DTE One Help Centre

How can we help you?

Search our guides, videos, FAQs and step-by-step instructions.

Try “add a driver”, “cancel a booking” or “overdue balances”.

STEP-BY-STEP HELP

Dispatch & planning

7 guides

Assign a coach to the correct journey leg of a confirmed booking.

Assign a driver to the coach slot for the correct journey leg.

Issue the current run-sheet and email it to the assigned drivers.

Replace, unassign or correct the vehicle and driver on a journey-leg coach slot.

Find work needing crew, move between the daily Jobs and Week views, and interpret warnings without mistaking them for approval.

Follow a driver’s own leave request through a recorded office decision, then check the planner for affected work.

Add an additional driver to the intended coach and journey leg without replacing the primary driver, then verify the whole crew.