DTE One Help Centre
How can we help you?
Search our guides, videos, FAQs and step-by-step instructions.
Try “add a driver”, “cancel a booking” or “overdue balances”.STEP-BY-STEP HELP
4 guidesDriver app
21 Video & guide
Driver appGet started with the driver app
Sign in with your own account, recognise the four main screens and open DTE from the phone’s home screen.
2 min · 5 steps22 Video & guide
Driver appReview and accept or decline a job
Read the assigned journey and work ticket, then record an informed response and check its saved status.
2 min · 5 steps23 Video & guide
Driver appComplete a vehicle walkaround
Record an honest check against the right vehicle and checklist, with useful defect evidence and a verified submission.
3 min · 6 steps24 Video & guide
Driver appRecord a fuel top-up
Save a fuel entry with the right vehicle, units, amount and receipt, then verify that the office can receive it.
3 min · 5 steps